GDPR Compliance

Last updated: November 2024

Our Commitment to GDPR

Rhythm-comet is committed to protecting the personal data of individuals in the European Union (EU) and European Economic Area (EEA) in accordance with the General Data Protection Regulation (GDPR). This page outlines how we comply with GDPR requirements and explains your rights under this regulation.

Data Controller

For the purposes of GDPR, Rhythm-comet acts as the data controller for personal data collected through our website and services. Our contact information is:

Rhythm-comet
1240 Bay Street, Suite 602
Toronto, Ontario M5R 2A7
Canada
Email: [email protected]

Legal Basis for Processing

We process personal data under the following legal bases:

Contractual Necessity

Processing is necessary for the performance of a contract with you, such as providing access to courses you have purchased.

Consent

You have given clear consent for us to process your personal data for specific purposes, such as receiving marketing communications.

Legitimate Interests

Processing is necessary for our legitimate interests, such as improving our services and preventing fraud, where those interests are not overridden by your rights.

Legal Obligation

Processing is necessary to comply with legal obligations to which we are subject.

Your Rights Under GDPR

If you are located in the EU or EEA, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you and information about how we process it.

Right to Rectification

You have the right to request that we correct any inaccurate personal data or complete any incomplete personal data.

Right to Erasure

You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restriction of Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object

You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to a decision based solely on automated processing that produces legal effects concerning you or similarly significantly affects you.

Exercising Your Rights

To exercise any of your rights under GDPR, please contact us at [email protected]. We will respond to your request within one month of receipt. In certain circumstances, we may extend this period by two additional months, in which case we will inform you of the extension and the reasons for it.

To help us locate your data and process your request efficiently, please provide:

• Your full name
• Email address associated with your account
• Specific details of your request
• Proof of identity (if required)

Data Transfers

As Rhythm-comet is based in Canada, personal data collected from EU/EEA residents may be transferred to Canada. Canada has been recognized by the European Commission as providing an adequate level of data protection. For transfers to other countries, we implement appropriate safeguards such as Standard Contractual Clauses.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period depends on the context of the processing and our legal obligations.

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data
• Regular security assessments
• Access controls and authentication
• Staff training on data protection
• Incident response procedures

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of individuals, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

Complaints

If you believe that we have not complied with GDPR or that we have not handled your personal data properly, you have the right to lodge a complaint with a supervisory authority. This can be done in the EU/EEA member state of your habitual residence, place of work, or where the alleged infringement occurred.

Changes to This Information

We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

For any questions about our GDPR compliance or to exercise your data protection rights, please contact us at:

Email: [email protected]